Privacy Policy
LJ Eye Institute (the “Company”) respects the privacy concerns of the users of its website, www.ljeyeinstitute.org , and the services provided therein (the “Site”). The Company provides this privacy statement to explain what information is collected during a visit to the Site and how such information may be used.
Please also review the Terms of Use available at www.ljeyeinstitute.org which govern the use of this Site.
Patient Information Confidentiality (Government & NABH Compliance)
As per the Government of India regulations and NABH (National Accreditation Board for Hospitals & Healthcare Providers) guidelines, LJ Eye Institute strictly maintains privacy and confidentiality of all patient medical records, reports, and personal information.
- All patient data is stored in NABH-approved and government-compliant medical record systems and secure MRD (Medical Records Department) rooms.
- No public access—physical or digital—is available for this data.
- Patient information is never stored in publicly accessible forms and is not shared, leaked, or uploaded to public platforms or third-party websites without legal authorization.
As per NABH and legal requirements, we retain medical data for five (5) years only. After completion of this period, records are disposed of and deleted securely in compliance with Government rules and NABH standards.
The NABH certificate provided by the Institute itself confirms that we comply with these required data protection clauses.
Use of Information
As a general policy, no personally identifiable information—such as your name, address, or e-mail address—is automatically collected from your visit to the Site. However, non-personal information such as browser type, operating system, and IP address may be collected to enhance your browsing experience.
Forms, newsletters, appointment requests, surveys, and registration modules may request personal information such as:
- Name, phone number, mailing address, or email address
- Demographic details such as age or gender
- Healthcare-related preferences or service interests
This information is used solely for legitimate healthcare, service improvement, and communication purposes. We do not sell or lease personally identifiable information to third parties.
Children Age 13 and Under
If you are 13 years or younger, please do not submit personal information. If such information is identified, it will be removed immediately.
Use of Cookies
Cookies may be used for improving the website experience, saving preferences, and faster access. You may disable cookies in your browser settings if preferred.
Security of Information
We take information security seriously and use multiple layers of protection. Although we follow strict safety protocols, including NABH-accredited systems, no internet-based transmission can be guaranteed 100% secure.
By sharing information digitally, you accept inherent online communication risks.
Choice/Opt-Out
Users may unsubscribe from marketing and informational communication at any time by following the instructions provided in the email or by contacting us.
External Links Disclaimer
The Site may contain links to external websites. LJ Eye Institute is not responsible for the privacy practices, security, or content of third-party platforms.
Contact For Complaints or Concerns
For privacy-related questions or formal complaints, please contact:
Email: care@ljeyeinstitute.org
Acceptance of Terms
By accessing or using this Site, you agree to the terms in this Privacy Policy. LJ Eye Institute reserves the right to modify this policy at any time. Continued use of the Site constitutes acceptance of updated terms.